The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents ...

Salesforce has liberally cast Slackbot throughout the collaboration platform, offering automated note-taking of meetings and creating workflow for repeated tasks. Crucially, it will also act as a ...

Salesforce Inc. is cranking out yet more artificial intelligence agents, this time for its flagship customer relationship management platform. The new agents include the Einstein Sales Development Rep ...

Salesforce has had over one million AI agent-customer conversations. The company launched AI agents on its Salesforce Help site in October 2024, a full-screen experience that makes getting support ...

In its latest generative artificial intelligence push, Salesforce Inc. said today it’s introducing new features for banks that will help them deal with transaction disputes much more rapidly. The new ...